LEA
LEA · CuidadIA
En línea

¿Con quién hablo hoy?

Coming soon · Rolling out in stages to ANA users

Moments for the mind

Talking every day is also caring for the mind.

ANA already calls every day. Very soon, she will also offer small moments of play, memories and good spirits within the conversation. No devices. No apps. On the same phone as always.
Included in the service. No price increase.

Find out more

Loneliness weighs heavy. On the mind too.

Loneliness affects health and memory. ANA fights loneliness every day.

That's why we haven't built a new programme. We've made the daily conversation go a little further.

A few minutes. A memory. A saying. A laugh. And the feeling that someone truly wants to listen.

What a moment for the mind sounds like

No tests. No exam questions. It grows out of the conversation itself.

If she talks about cooking

ANA plays with the ingredients.

“For Sunday's roast, what do we need?”

If she talks about her hometown

ANA asks her to tell the story.

“What were the summer fairs like when you were 10?”

If he loves old sayings

ANA starts one and lets him finish it.

“The early bird...”

If something came up yesterday

ANA remembers and picks it up again.

“Did your granddaughter come to visit in the end?”

Everyone plays their own way. A fisherwoman from Huelva and a retired teacher from Lyon don't talk about the same things. The topics come from their life, their land and their language.

Always optional. Always at their pace.

The moment adapts to the person. Never the other way round.

One moment per call, at most3 to 5 minutes. The rest is the usual chat.
Only if they feel like itIf the person is tired, sad or in a hurry, that day ANA simply keeps them company.
A “no” is a noANA doesn't insist and goes back to the usual chat.
Never correctsIf something doesn't come, ANA gives a gentle hint or changes the subject. We celebrate the conversation, not the right answer.
Adult to adultNo childish tone, no condescension. Always with respect.

For good spirits too

The mind doesn't go alone. Mood matters just as much.

Something good todayANA asks about one good thing from the day: a nice shower, a chat with the neighbour, the sun in the kitchen.
Word of the dayThe person chooses a word that matters to them, like family, self-care or learning. The next day, ANA asks what they did with it.
Do something differentWith humour, ANA suggests small changes, or picking up something they used to enjoy and had forgotten.

Who we prepared it with

ANA's games, memories and tone have been reviewed in collaboration with Adriana Linde Martín, clinical psychologist, with a master's degree in Social Gerontology and a mentor at SECOT.

The suggestions for good spirits are based on “Vitamins for the spirit” (Vitaminas de lo anímico), an exercise she created and adapted.

Her eye is in every detail: when to suggest and when simply to keep company, how never to correct, how to speak adult to adult.

What they already enjoy

ANA keeps in mind five things that help people feel good. It's not a checklist. It's a map for conversation.

Moving

Making the bed, tidying up, ironing or going shopping all count. “Well, you've had a good bit of exercise today.”

Creating

Cooking, sewing, knitting, drawing, colouring, writing. Telling a memory is creating too.

Slowing down and a little treat

A quiet walk, watering the plants, sitting in the sun, eating something they love, dressing up a little.

Being with others

The neighbour, a friend, the senior centre, doing something with someone else.

Still learning

Reading, the radio, a workshop, something new that interests them.

No keeping score

First ANA discovers what the person already does, and values it: “What you do counts twice”. Only when she knows them well, and gently, does she invite them to try something new.

What ANA doesn't do

This matters as much as everything above.

ANA doesn't assess memoryNo scores, no measuring, no comparing one day with another.
ANA doesn't diagnoseShe doesn't detect or label anything.
ANA doesn't do therapyShe talks and keeps company. Nothing more, nothing less.
ANA replaces no oneNot a professional, not a workshop, not a treatment.

If the person asks about their memory or health, ANA kindly says that's not something she can assess, that she's there to keep them company. And they carry on chatting.

ANA keeps company. She doesn't examine. We are not doctors.

For the main contact and the family

Every day you receive a report by message and by email, and you also have it on the dashboard. There you see what matters: whether they chatted, whether they enjoyed it, what they talked about.

“Today she told ANA how she met her husband and was in great spirits.”
“This week he's talked about his hometown on three days.”
“Today she preferred just to chat.”

Never grades. Never right or wrong answers. Never comparisons.

A heads-up when spirits drop

So that nothing important goes unnoticed.

CuidadIA informs, it doesn't intervene. Decisions are yours to make, together with your loved one, with all the information in hand.

If over several days in a row ANA notices that the person talks less about their plans, keeps repeating complaints or loses interest in their usual things, we tell you in the report as a highlight.

Only facts: what they said or did in their calls. No labels. No scores. No diagnoses.

And every conversation with ANA is also a breather for whoever is caring.

Only where possible. Not available in every town.

Close to what's happening in their neighbourhood

Many people who live alone never hear about the workshops, walks and activities their local council organises.

When a local council works with CuidadIA and shares its events calendar, ANA can mention those activities in the conversation, if they match each person's interests: “There's a cooking workshop at the community centre on Thursday, fancy it?”

She never insists. The idea is to encourage getting out of the house, not staying glued to the phone.

If your council doesn't work with us yet, ANA keeps them company just the same, every day.

Only where there is an agreement with the association. Not guaranteed everywhere.

For family associations

Many associations already run in-person workshops once or twice a week. The rest of the week, the person is at home.

ANA covers those days with conversation, memories and light play. It complements the workshop. It doesn't replace it.

ANA also keeps company with people living with mild cognitive impairment, and with their families.

Your data, as always

We keep just enough for the conversation to flow from one day to the next. Nothing more.

Calls are not stored

Neither the audio nor the transcript. Same as always.

ANA remembers what matters

Their hometown, their hobbies, what they said yesterday. To pick it up again so every chat feels continuous. And whether they enjoyed the moment, so she never repeats or insists.

No performance data

No right answers, no mistakes, no scores. If the data doesn't exist, no one can turn it into an assessment.

Frequently asked questions

What families ask us most.

Does it cost more?

No. Moments for the mind is included in the service, with no price change.

Is it compulsory?

No. It's always optional. If the person doesn't feel like it, ANA just chats.

Does it prevent illness?

We don't promise that. ANA offers company and daily conversation. Loneliness affects health, and that is what ANA fights.

Will ANA tell me how my mother's memory is?

No. ANA keeps company, she doesn't assess. We are not doctors and we don't assess anyone's memory.

What if I notice her spirits are low?

If over several days in a row ANA notices signs that their mood has dropped, we tell you in the daily report, with the concrete facts. We give no medical advice or recommendations. You decide.

Does it work in other languages?

ANA speaks more than 40 languages. Sayings, festivities and food are adapted to each culture, not translated.

Will ANA tell me about my council's activities?

Only if your local council works with CuidadIA and shares its calendar. It is not available in every town today.

No one should grow old forgotten

One call a day. A real conversation. A moment for the mind and the spirit.

Moments for the mind is rolling out in stages to people who already receive ANA's calls. If you'd like us to let you know, write to us.

In the meantime, you can meet ANA just as she calls today.